Flooding

Water damage - one of the most common types of damage, water intrusion can occur due to plumbing failures, natural disasters, or simple negligence. Flooding can cause extensive losses not only to you but also to your neighbors.

Water damages both personal property (valuable equipment, personal belongings) and real property—such as walls, floors, ceilings, and utility systems.

Our team uses modern equipment and effective methods to restore living or working conditions as quickly as possible, ensuring that the premises are dry, clean, and safe.

Frequently Asked Questions After Water Damage

Does insurance cover water damage cleanup?

Yes. If you have property insurance, the insurance company will usually cover the costs of water damage restoration and drying. We work directly with insurers, assess the damage, and handle all the necessary paperwork so you don’t have to worry.

Will insurance pay for fixing the broken pipe?

No. Insurance typically does not cover the cause of the incident itself (for example, repairing the burst pipe is usually the homeowner’s responsibility). However, it does cover the resulting damage—such as ruined floors, walls, furniture, and other property.

How long does it take to dry out a property after flooding?

The drying time depends on the extent of the flooding and the size of the property. Professional drying usually takes from a few days to several weeks. After you contact us, we typically arrive within 1–3 business days to assess the situation.

Is mold removal necessary after water damage?

In most cases, yes. The moisture left behind after flooding creates ideal conditions for mold growth. To avoid long-term health risks and structural damage, we recommend preventive mold removal and disinfection.

Do I need to move my furniture before the drying work?

No, we take care of protecting or temporarily relocating furniture and belongings. In larger floods, our specialists will assess which items must be removed and which can safely remain on-site.

Can water-damaged furniture and electronics be restored?

Some items can be saved if action is taken quickly. Our specialists will assess the damage and advise which pieces are worth restoring and which cannot be recovered.

What if my neighbor flooded my apartment but has no insurance?

If you have home insurance, you can contact your insurer. Your insurance company can compensate you for the damage and later recover the costs directly from the at-fault neighbor.

What to do right after a flooding?

Inform your building administrator, and if necessary, call the emergency services.

Take photos of the damage.

Report the damage to your insurer right away.

Once you receive your insurance claim number, register it with TuriuŽalą.lt through our self-service portal or by phone. Our experts will respond promptly, advise you on how to prevent further damage, and arrange the initial cleaning and dehumidification of your property.

Water Damage Claim Process

The request

The process begins with a request: the person affected by property damage contacts their insurance company to obtain a claim number. Once received, the incident is registered through our online self-service system.

Damage assessment via photos

With your consent, we assess the damage based on your insurance policy and the photos provided.

Temporary housing & emergency support

If necessary, we help arrange temporary housing. When urgent action is required, we respond quickly to pump out water or repair flooded electrical systems.

On-site damage assessment

Our team also performs on-site assessments—measuring moisture levels, taking photos, and preparing reports.

Material & color selection

Before restoration begins, we work with you to select the necessary materials and colors, sourcing them according to your preferences.

Premises drying

Professional drying of the premises is then carried out to prevent mold and additional damage.

Inspection report prepared

A detailed inspection report is prepared and sent to the insurance company.

Preparing for repairs

Finally, we prepare cost estimates, coordinate them with you and the insurer, order materials, plan the work, and create schedules. If needed, we also protect and store your belongings—items are photographed, and smaller ones are packed into boxes. Should disagreements arise with the insurance company about the extent of the damage, we represent and defend your interests.

Restoration Process

Restoration process

We begin the restoration work by dismantling the damaged areas, documenting everything with photos, and recording all identified damage.

Project completion

Once the restoration is finished, you review and confirm the quality of the work. After your approval, a completion report is signed and submitted to the insurance company.

Report a Claim

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